Terms of service

Terms of Service

OVERVIEW

This website is operated by Cstadawn, a pet products brand operated by Foreverhealth Hong Kong Limited. Throughout the site, the terms “we”, “us” and “our” refer to Cstadawn.

Cstadawn offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing pet products from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our website or products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses, worms, or destructive code.

Any violation of these Terms may result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted across various networks and may be modified to conform with technical requirements.

Credit card information is always encrypted during transmission.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without written permission from us.

SECTION 3 - ACCURACY OF INFORMATION

We strive to ensure that all information on this site is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

The information on this website is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our pet products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Some pet products may be available exclusively online through our website and may have limited quantities.

We make every effort to display product images and colors as accurately as possible, but we cannot guarantee that your device's display will be completely accurate.

We reserve the right to limit the sale of products to any person, geographic region, or jurisdiction.

All product descriptions and pricing may change at any time without notice.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us.

Restrictions may apply to orders placed under the same account, credit card, or shipping address.

You agree to provide accurate and complete purchase and account information for all transactions made on our store.

For more details, please review our Refund Policy.

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor or control.

Your use of these tools is entirely at your own risk and subject to the terms provided by the third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of these external sites.

Please review their policies before engaging in any transactions.

SECTION 9 - USER COMMENTS AND FEEDBACK

If you send us comments, suggestions, or feedback, you agree that we may use them without restriction.

We reserve the right to remove content that we determine to be unlawful, offensive, or in violation of these Terms.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND INACCURACIES

Occasionally there may be errors or inaccuracies related to product descriptions, pricing, shipping costs, or availability.

We reserve the right to correct these errors and update information at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, or discriminate against others

  • To submit false or misleading information

  • To upload viruses or malicious code

  • To collect personal data of other users

Violation of these rules may result in termination of your access to our Service.

SECTION 13 - DISCLAIMER OF WARRANTIES

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available.”

We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

SECTION 14 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Cstadawn and Foreverhealth Hong Kong Limited shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use of our services or products.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Cstadawn and Foreverhealth Hong Kong Limited, including our employees, partners, suppliers, and affiliates, from any claims resulting from your violation of these Terms.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate your access to the Service if you violate these Terms.

SECTION 17 - GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of Hong Kong.

SECTION 18 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time.

Your continued use of the website following any changes indicates your acceptance of the updated Terms.

SECTION 19 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Company Name
Foreverhealth Hong Kong Limited

Address
Room 1911, Lee Garden One
33 Hysan Avenue
Causeway Bay, Hong Kong

Phone
+1 248 877 3332

Email
support@cstadawn.com