Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cstadawn.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies
Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit:
http://www.allaboutcookies.org

Log Files
Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels
These are electronic files used to record information about how you browse the Site.


Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill orders placed through the Site, including:

  • Processing payments

  • Arranging shipping

  • Providing invoices and order confirmations

Additionally, we use this information to:

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide information or advertising related to our pet products and services

We use Device Information to:

  • Help detect fraud and security risks

  • Improve and optimize our website

  • Analyze how customers interact with our website

  • Evaluate marketing campaign performance


Sharing Your Personal Information

We share your Personal Information with trusted third parties to help operate our website and provide services.

For example:

Shopify
Our store is hosted on Shopify. You can learn more about how Shopify uses your personal information here:
https://www.shopify.com/legal/privacy

Google Analytics
We use Google Analytics to better understand how visitors use our website.
More information:
https://www.google.com/intl/en/policies/privacy/

You can opt out here:
https://tools.google.com/dlpage/gaoptout

We may also share your information if required by law, to respond to legal requests, or to protect our legal rights.


Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

More information about targeted advertising can be found here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out through the following links:

Facebook:
https://www.facebook.com/settings/?tab=ads

Google:
https://www.google.com/settings/ads

Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out here:
http://optout.aboutads.info/


Do Not Track

Please note that we do not change our data collection and use practices when we detect a Do Not Track signal from your browser.


Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you and request that your personal information be corrected, updated, or deleted.

To exercise these rights, please contact us using the contact details provided below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States, to process transactions and operate our services.


Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you request that we delete this information.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.


Minors

This Site is not intended for individuals under the age of 18.


Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company Name:
Foreverhealth Hong Kong Limited

Address:
Room 1911, Lee Garden One
33 Hysan Avenue
Causeway Bay, Hong Kong

Phone:
+1 248 877 3332

Email:
support@cstadawn.com